This trip is limited to 26 people.

The tour cost is $4,999 per person (pp), based on double occupancy. Recommended gratuities are $18 per person per day. (This gratuity fee includes gratuities for baggage handling, the guides, drivers, and meals.)

A $1,000 per person deposit (payable by MasterCard, Visa, Discover, Diners Club, or American Express or by check drawn on a U.S. bank) along with a completed reservation form confirms your space. A second advance payment of $1,000 is due August 1, 2014. Combined, these two $1,000 payments ($2,000 total) represent your “Deposit”. The balance is due (“Final Payment date”) October 1, 2014. (If you book after October 1, 2014, your Final Payment is due at the time of booking.)

Roundtrip air between Miami and your home gateway is NOT included. The roundtrip flights between Miami and Havana are INCLUDED. Please see the section What’s included in the costs for the complete list.
 

$399. Single rates are capacity controlled and subject to change or withdrawal (prior to a confirmed booking) at any time.
 

Not available.
 

Air and/or hotel upgrades are available throughout the trip. Pricing for these change based on availability at time of request. Call or email for an estimate.
 

• Air Booking ($75 pp) — this fee is assessed for obtaining airfare quotes and booking your roundtrip air. This fee covers our cost to maintain your flight itinerary on your personal itinerary; plus flight schedules can change and when they do we notify you of all itinerary changes. More details here.
• Refund ($30 per refund transaction or 5% of transaction value, whichever is greater, for any refund transaction) — examples: if, after payment, you remove items (such as cancel a hotel or the pre-event party) or decide to change your method of payment and request a refund.
• Third-Party Payor ($50 per credit card) — this fee is imposed if someone other than the people traveling is paying all or part of your event cost.
• Foreign Shipping Fees — there is a foreign shipping charge of $65 (to cover the shipping of paperwork) per foreign residence ($35 per Canadian residence).
• Repeated Declined Credit Card(s) ($50) — this may be assessed if two or more credit card transactions that are declined.
• No Email Access ($400) — this is assessed for those clients who do not have access to email or those who wish to receive all notices and updates from Insight Cruises via the Post Office. (The services below are included with this $400 charge.)
• Over-the-Phone Booking ($50) — this is assessed for those new clients who “call in their booking” as opposed to submitting the online booking form. If you are a past client, because we already have your demographic data, we are happy to take your booking over the phone or via email at no charge.
• Online Registration/Check-In ($75 pp, $125 min. per booking) — this fee includes checking you in for your flights and other online check-ins as needed (including your Cuban visa). Also included is emailing all associated paperwork to you. (There is a charge for postage and handling if you want hard copies mailed or shipped.)
• Last-Minute Changes/Additions ($50 – $150 per change/addition per person) — this will be assessed for any last-minute (within 30 days of the Day Your Travel Begins) service that is provided to you. For most last-minute changes the fee is $50 (examples: minor name corrections or last-minute additions and/or cancellations) but if the change or request is complicated and involved, the fee can be as much as $150.
   

Any cancellation or change of status (or request for a change in status) which relates to your booking must be transmitted as soon as possible to Insight Cruises in writing or via email. If you have travel insurance, and there is an unnecessary delay in notifying us of your change in status, your “cancellation date” will be affected and will adversely affect your insurance reimbursement.

Name changes are permitted (for a $150 fee) up until the time air tickets have been issued to Insight Cruises by our Miami-Cuban air supplier. This is not a fixed date and varies by flight availability — please contact us before requesting a name change.

From the 14th day after booking, a Cancellation Processing Fee of $250 per person will be assessed (but will be applied towards any future Insight Cruise). Additional per-person cancellation fees are based on date of receipt of notice to cancel (via in writing or email):

• Cancellation within 14 days of booking (prior to October 1, 2014): full refund
• Cancellation more than 14 days after booking and prior to October 1, 2014: $500 cancellation fee
• Cancellation on or after October 1, 2014 and prior to October 31, 2014: You forfeit your Deposit
• Cancellations on or after November 1, 2014: no refund

Air and/or pre- and/or post-tour bookings, including but not limited to hotel packages are subject to the same cancellation fees cited above.

If the tour is canceled by Insight Cruises for any reason, Insight Cruises shall incur no liability beyond the refund of all tour participants’ payments received. However, if Insight Cruises must cancel for reasons beyond its control, including but not limited to weather, disease, strikes, acts of God, acts of terrorism or war, Insight Cruises’s liability shall be limited to a refund of only those portions of the tour cost Insight Cruises is able to recover from suppliers.

All prices are subject to change until your booking is confirmed. We will notify you of any price changes, and await your acceptance, before your reservation is considered “booked” and confirmed. Before October 1, 2014, either party may cancel the booking within 14 days of initial Deposit, with no penalty, for any reason. If you have booked after October 1 and cancel your trip, you will forfeit your trip fee. We’ll send you an email confirmation (if you provide us with your email address) and an itemized invoice (“DEPOSIT AND FINAL PAYMENT CONFIRMATION”) via mail/post within three (3) business days of your Deposit. You must return a signed copy of your DEPOSIT AND FINAL PAYMENT CONFIRMATION form within 30 days of booking or your reservation is subject to cancellation. If you do not return this form by the FINAL PAYMENT date, your reservation will automatically be cancelled and cancellation penalties will be assessed. You will be sent reminders via email and by phone before your reservation is cancelled.

Any/all lost deposits — as a result of a cancellation — for this event can be applied to any future Insight Cruise conference fee.
 

• All group activities, meetings, and exchanges as specified on the itinerary.
   
• Complimentary shuttle service is available upon arrival, in most cases, from Miami Airport to the Hotel. (Sheraton Shuttle info)
• Roundtrip, charter air between Miami and Havana.
• Eight (8) nights in our premium hotels; one (1) night stay in Miami, seven (7) nights in Cuba.
• Nineteen (19) meals: seven (7) breakfasts, seven (7) lunches, and five (5) dinners (with a cocktail and wine)
• Services of a professional bilingual Cuban guide.
• Services of a tour manager accompanying the group.
• All land transportation beginning with our departure in Miami and throughout Cuba
• Entrance fees to all sites (as listed on the itinerary).
• Your Cuban visa.
• Cuban medical insurance.
• Baggage handling (only one checked suitcase to Cuba); city and hotel taxes.
   

• Air to Miami for the beginning of the trip and air home from Miami at the end of the trip.
• Passports and visa fees, excluding your Cuban visa (which we provide).
• Meals and activities not specifically included in the tour.
• Wines and liquors, mineral waters, and food and beverages not on the regular menu of included meals.
• Gratuities. These will be added to your bill at $18 pp, per day, for seven days — $126 total.
• Excess baggage charges (if charged by the airlines).
• Accident, baggage, and Trip Cancellation and Interruption insurance (in addtion to what is below, details for obtaining this optional coverage will be provided with confirmation material).
• Cuba airport depature tax of CUC$ 25 (currently equivalent to U.S. $25), which must be paid individually at the Havana Airport.
• Items of a person nature, including Internet access, spa, and laundry services, etc.
   

A Passport (valid for six months after the last day of your trip) is required. Non-U.S. citizens residing in the United States will need valid Alien Registration (green) cards as well. Nationals of other countries may or may not require a visa for entry in to Cuba. In general, citizens of other countries are required to obtain a tarjeta de turista (tourist card) usually valid for 30 days which is usually issued through the airline or agency handling your travel arrangements (cost is subject to change). Please contact the Cuban Interest Section in Washington, D.C. or a Cuban consulate to get the specific requirements for entry.

Nationals of other countries must have the necessary documentation authorizing you to enter the United States at the start of your trip and return to the United States at the end of your trip (i.e. multiple entry visa, visa waiver, residency card, etc., if required), as you will be subject to full immigration procedures upon re-entering the United States.

All travel documents such as passports, visas, proof of citizenship, etc., that are required for entering the United States, and re-entry into the country of final destination are the responsibility of the passenger. Everyone is asked to check with their government’s agencies, embassies, or consulates to determine documentary requirements and/or needs for visas. You must have all required visas when boarding the airplane for Havana at the beginning of your trip. You will be denied boarding on our plane to Havana without proper proof of citizenship and necessary visas.

All documents below will be hand delivered to you in Miami by your Latour/Isram tour escort.

• Roundtrip air ticket Miami/Havana/Miami
• Cuban Visa
• Copy of ISRAMWORLD/Latour’s license and Authorization Letter (required)
• Copy of U.S. Treasury Department’s “What You Need to Know About U.S. Sanctions Against Cuba” (required)
• Cuba Travel Advice (required)
• Cuba Medical Insurance

If you are an American citizen and need to apply for a new passport, renew your current passport or get additional visa pages to your current passport, you can visit your closest Passport Acceptance Facility. To check the listing for a facility in your area, or to obtain passport applications online, please visit http://travel.state.gov/passport.

When you book an Insight Cruise event, we include trip insurance brochures in with your Confirmation and Deposit. Please carefully consider buying this or other travel insurance.

We’ve never had a guest cancel because they won the lottery or had a brilliant stroke of fortune. More often than you would expect, we have had guests cancel because of pre-event illnesses, sports injuries, broken bones, death in the family, unexpected surgery, emergency surgery, stolen passports, and general family uproar. Life does throw curves. Spare yourself financial disappointment if your trip must be cancelled or is interrupted.

Are you covered by Medicare if you travel outside of the United States?

Trip Cancellation and Interruption Insurance can also protect against cancellation penalties. When you book an Insight Cruise, we include one or more trip insurance brochures in with your invoice, based on your age.

For this trip, we offer Travel Guard Gold; it will reimburse you 100% for covered reasons — assuming you have insured the full cost of your trip:

Travel Guard Gold coverage includes protection such as Trip Cancellation, Trip Interruption, Emergency Medical and Dental, Travel Assistance Services, Supplier Financial Default, and even Job Loss Protection. If you purchase within 10 days of your initial deposit, your medical coverage is upgraded to Primary Coverage*. You can read about Travel Guard Gold insurance here. Insight Cruises will purchase this insurance for you.

NOTE: Travel Guard Gold is only available to U.S. and Canadian citizens. For those living outside North America we do recommend buying insurance from any local travel agency. *Primary Coverage is ideal for those who rely on Medicare, for instance, or others who do not have healthcare coverage outside the U.S.A.
 

Additional pre- and/or post-tour hotel stays are available through Insight Cruises. The rate is $275 per room per night (plus a $50 per person service fee applied to your pre- and post-hotel stays) and includes all taxes.
 

As there are no scheduled flights between the USA and Cuba, your flights to and from Havana will be via a Charter Flight. Due to space limitations we ask you to please limit your checked luggage to only one average-sized suitcase per person, not to exceed 44 pounds. There is a $20 fee per checked bag on the Charter Flight. Overweight baggage is charged at $2 per pound over 44 pounds.

Airfare from all major cities, worldwide, to Miami is available from us or CRC Travel. If Insight Cruises arranges your air we pass on our costs to you plus add a $75 per person service fee. We do not charge a service fee if you book your air directly (with CRC or anyone else). Please feel free to contact Maureen directly:
CRC Travel
Maureen Feeney
2105 North Southport Avenue
Chicago, IL 60614
773-525-3800 ext 25
maureen@crctravel.com

If you want to shop for your own air, we recommend http://www.kayak.com.

We urge you to check airline cancellation penalties before purchasing airline tickets. Neither Insight Cruises or Insight Cruises’ suppliers accept liability for cancellation penalties related to domestic or international airline tickets purchased independently in conjunction with Insight Cruises’ events.
 

Baggage fees and other charges may be directly assessed by airlines or airports. Be certain to confirm all air flights 72 hours prior to departure.

Baggage and personal effects are at all times the sole responsibility of the participant (Trip Cancellation and Interruption Insurance typically provides you with an allowance to buy replacements for your trip.) Most homeowners policies, and most airlines, cover your lost luggage.

Additional expenses incurred due to a change, delay, or cancellation of any flight will be the responsibility of the participant.
 

The Hello Cuba program is approved as a “people-to-people” educational exchange travel event. The program consists of a full schedule of educational exchange opportunities and significant interactions between guests and Cubans. You are required to attend all scheduled meetings, meals, and events on the program. Participation is mandatory. Because of licensing rules, no deviation from this itinerary is permitted. While there is very little free time most days, there are some scheduled evenings when you can explore on your own.

Due to the nature of the Hello Cuba People to People Exchange program, the day-by-day order of your itinerary is subject to change and should only be used as a guide. Access to some elements of the program is controlled by the Cuban government. Other elements may be impacted by outside factors, such as the availability of individuals, or weather conditions. The tour operator will strive to produce the program as noted on these webpages, but all activities are subject to change without notice, without penalty.

Insight Cruises hopes this Hello Cuba educational travel is a happy and memorable one for you. Understanding that conditions in the developing nation of Cuba may vary from your prior travel experiences can be helpful. Flexibility and patience can enhance your experience of Cuba.

NOTE: The final program, subject to the cautions above, will be issued two weeks prior to the group’s departure. (Program is pending renewal of the ISRAMWORLD d/b/a/ LATOUR d/b/a/ PRIDEWORLD license by the U.S. Department of The Treasury.)
 

Participants on Insight Cruises tours may be photographed for educational and promotional purposes.
 

Smoking is not allowed aboard buses or during any indoor group activity.
 

This tour incorporates active elements including walking over unpaved paths. To enjoy this program, you must have a reasonable level of fitness. You must disclose in your Participant Information Form (or at such later time when you become aware of such a condition) any existing physical or mental illness, disability, pregnancy, or any other condition which may create a health hazard for yourself or others during the Tour or for which you may require medical attention or special accommodation during the Tour. We will make reasonable efforts to accommodate your needs, but you must notify us at the time of booking for a determination of what assistance we can reasonably provide. We regret that we cannot accommodate you if you have special needs for ordinary daily activities, such as walking and dining. In no instance will our Suppliers or will we physically lift or assist you on to or off any vehicles. If we cannot accommodate your special needs, you must be accompanied by a companion who will be responsible for independently providing the needed assistance.
 

RESPONSIBILITY STATEMENT, LIABILITY, AND DISCLAIMER

ARBITRATION AND WAIVER OF TRIAL BY JURY